Effective Date: 1st November, 2024
At TOLU CRAIG (“we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit www.tolucraig.com (“Website”) or use our services. By using our Website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information from you:
- Personal Identification Information: This includes details such as your name, email address, phone number, business name, and billing information.
- Project Details: Information you provide about your website design needs, project specifications, and any content related to the website design process.
- Usage Data: Information about how you interact with our Website, including IP address, browser type, device type, referring pages, and time spent on pages.
We collect this information when you:
- Contact us through forms or email.
- Subscribe to our newsletter or blog.
- Request a quote or consultation.
- Engage with our website or use our services.
2. How We Use Your Information
The information we collect is used for various purposes, including:
- Providing Services: To respond to your inquiries, complete your website design project, and offer ongoing support.
- Communication: To send you important information regarding your project, updates, or any changes to our services.
- Marketing and Promotions: To send you promotional emails or newsletters (only if you opt-in). You can opt out at any time.
- Improving Website Functionality: To analyze website usage patterns and enhance your browsing experience.
- Billing and Payments: To process payments for services rendered.
3. How We Share Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors, contractors, or service providers who assist us in running our business (e.g., payment processors, hosting services, email platforms).
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, prevent fraud, or protect our rights.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to improve your experience. Cookies are small files placed on your device that allow us to remember your preferences and improve your interaction with the Website.
- Types of Cookies We Use:
- Necessary Cookies: Required for basic website functionality.
- Performance Cookies: To track user behavior for analytics and improve website performance.
- Functionality Cookies: To store your preferences and personalize your experience.
- Advertising Cookies: To serve personalized ads and measure the effectiveness of advertising campaigns.
You can control cookies through your browser settings, including blocking or deleting cookies. However, disabling certain cookies may affect your experience on our Website.
6. Your Rights and Choices
As a user, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information, subject to certain legal limitations.
- Opt-Out: Opt out of receiving promotional communications by following the “unsubscribe” instructions in emails or by contacting us directly.
To exercise any of these rights, please contact us at the information provided below.
7. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. After that, we will securely delete or anonymize your data.
8. Third-Party Links
Our Website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of those third-party websites before providing any personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have collected personal data from a child, please contact us, and we will take appropriate steps to delete that information.
10. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
__
TOLU CRAIG
Email: hello@tolucraig.com
Phone: +2348068050998