Effective Date: 1st November, 2024
These Terms and Conditions (“Terms”, “Terms of Service”) govern the use of the website and services offered by TOLU CRAIG (“we”, “our”, or “us”) on www.tolucraig.com (“Website”). By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.
1. Services Provided
We provide professional website design and related services, including but not limited to:
- Website design and development
- Website maintenance
- Graphic design
- User experience (UX) and user interface (UI) design
- Search Engine Optimization (SEO) consulting
- Hosting recommendations and setup
- Trainings and Consultancy
- Other web-related services as requested
2. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information for your project.
- Respond to our communication in a timely manner.
- Approve design drafts, revisions, and project milestones promptly.
- Ensure all content provided to us (text, images, logos, etc.) does not infringe on any third-party copyrights or intellectual property rights.
3. Payment and Fees
- All services require a 75% deposit before the commencement of the project. The remaining balance is due upon completion or as outlined in your project agreement.
- We accept payment via Bank Transfer and Online Payment Gateways.
- Prices for services are subject to change. However, once a project is agreed upon and a contract is signed, the agreed price will remain valid.
- Additional fees may apply for scope changes, extra revisions, or additional services not originally agreed upon.
4. Project Timeline
- Estimated completion times will be discussed and agreed upon prior to the commencement of your project. While we strive to meet deadlines, any unforeseen delays caused by factors outside our control (e.g., client delays, third-party services, etc.) may result in project extensions.
- Timely feedback and approvals from the client are essential to avoid delays.
5. Revisions
- Our website design services include 2 rounds of revisions. Additional revisions may incur extra charges.
- Revisions will be handled based on the original project scope. Any significant changes outside the agreed scope may require a new contract or additional payment.
6. Intellectual Property
- Upon full payment, the client will own the final design files, including source files (if agreed), for the project. However, we retain the right to showcase the project in our portfolio and promotional materials unless otherwise agreed.
- You agree to grant us a license to use your logo and brand for the purpose of fulfilling the service and showcasing the project.
- You are responsible for ensuring all content you provide to us does not infringe on any intellectual property rights.
7. Website Hosting and Maintenance
- If you require ongoing maintenance or hosting services, this will be outlined in a separate agreement.
- We are not responsible for any downtime, server issues, or third-party service failures unless specifically outlined in your service agreement.
8. Limitation of Liability
- We are not responsible for any losses, damages, or issues resulting from the use of the website after it has been delivered.
- While we ensure that all websites are designed to function correctly, we cannot guarantee error-free functionality due to browser updates, operating system changes, or third-party integrations.
9. Termination of Services
- Either party may terminate services with written notice. In the event of termination, the client will be responsible for any outstanding fees up to the date of termination.
- If the project is terminated by the client before completion, no refund of the deposit will be issued.
10. Confidentiality
We respect the confidentiality of our clients. Any sensitive information you provide to us, including project details, will be kept confidential and will not be disclosed to third parties without your consent, unless required by law.
11. Privacy Policy
Our Privacy Policy, which outlines how we collect, use, and protect your personal data, can be found HERE.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Nigeria. Any disputes arising from these Terms will be resolved in the appropriate courts in Nigeria.
13. Changes to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use our services after such changes, you agree to be bound by the revised Terms.
14. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
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TOLU CRAIG
Email: hello@tolucraig.com
Phone: +2348068050998